Temporary Reduction in Visitation Policy

The purpose of this temporary policy is to keep our patients, staff, and community safe from COVID-19 and other respiratory illness exposure and to make sure limited supplies of personal protective equipment (masks, gowns, etc.) are preserved for patient care. While we recognize these restrictions may be inconvenient, we hope they will be accepted and complied with within the spirit for which they are intended: to keep everyone safe and well.

  • All discretionary visits to Jefferson Healthcare are temporarily restricted.
  • Cafeteria use is for Jefferson Healthcare staff only during this time.
  • All support groups, Wellness Center classes and Exercise for Health Classes are postponed.
  • This policy may be subject to change at any time and is reviewed regularly.

Visits to Patients:

  • No visitation is allowed for patients who are under isolation precautions for any reason.
  • Inpatients are limited to one visit with one person per day. The visitor must remain in the patient’s room throughout the visit. Once the visitor chooses to leave the patient’s room, the visitor will not be allowed to return until the following day. The patient may choose a different person to visit the following day.
  • For ambulatory care or short-term care, patients are limited to one visit with one person per episode of care.
  • Visitors who have any signs or symptoms of illness will not be allowed to visit for any reason.
  • Children under 16 will not be allowed to visit in any department.


  •   Patients with suspected positive COVID-19 diagnosis may not have visitors, including family.   Please see below for further clarification for special circumstances:
  • Family Birth Center: only one consistent visitor (partner/birth support person), is allowed during the entirety of the patient’s stay to include antepartum, labor, delivery and postpartum care.
  • Patients who have altered mental status or developmental delays (where caregiver provides safety) may have one consistent visitor per day. This person may visit multiple times.
  • Patients with disruptive behavior, for which a family member is key to their care, may have one consistent visitor per day. This person may visit multiple times.
  • Patients undergoing surgery or procedures may have one consistent visitor who must leave the hospital as soon as possible after the procedure/surgery.
  • Patients who have an appointment at a hospital-based clinic, laboratory, or radiology, may have one consistent visitor with them.
  • End-of-life patients may have a total of four visitors per day; two visitors may be present at a time. Visitors are expected to remain in the room for their entire visit; if they leave the room, the visit is over. Four different people may be chosen as visitors for the following day.
  • For Emergency Department and Express Clinic, visitors are discouraged entirely unless there are special circumstances that require a visitor as listed above.


All patient visitors must present at the Main Entrance to sign in and receive a visitor badge before going to patient rooms. The visitor badge should be discarded after their visit is over.

Process for Inpatient Units: 

  • Charge nurse will check-in with the patient at the start of the day to determine the patient’s preference for a designated daily visitor.
  • Inpatient units will provide a room sticker indicating rooms where one consistent visitor is allowed per day. Stickers will also indicate the patient’s preferred visitor if applicable. These stickers will be given to the visitor screening station at the Main Entrance.
  • Visitors will not be allowed entry into a patient room unless they have the “visitor” sticker and have been screened by the designated staff at the visitor screening station.
  • To avoid spreading any contagious illnesses, those with any symptoms of fever, cough, conjunctivitis (pink eye), or respiratory symptoms cannot visit any Jefferson Healthcare location.


Visitors allowed must stay in the patients’ room the entire time of the visit. Once the visitor leaves the patient room, they must leave the medical center. 

Visiting Hours

Jefferson Healthcare visiting hours are from 8:00 am to 8:00 pm. Please speak to a nurse if you would like to stay overnight with a family member to give comfort and extra care.

Hand Washing

Washing your hands is one of the best defenses against disease. While visiting the hospital, we encourage you to use hand sanitizer conveniently located throughout the building and to wash your hands when entering or leaving a patient area.


Patients who are sick are not able to fight off infections as easily as healthy people. Please do not visit if you are feeling unwell. While visiting, we ask that you do not:

  • Use the patient washrooms
  • Sit on patient beds
  • Use the patient phone
  • Share the patient’s food or use their utensils, glasses, or cups.


Each patient (or support person, where appropriate) has the right, subject to his/her consent, to receive the visitors whom she/he designates. These visitors may include but are not limited to, a spouse; a state-recognized domestic partner (including same-sex partners), a non-registered domestic partner (including same-sex partners), other family members, or a friend. The patient also has the right to withdraw or deny the consent at any time.  Jefferson Healthcare shall not limit, restrict, or deny visitation privileges on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity or expression or disability. Jefferson Healthcare shall ensure that all visitors designated by the patient (or support person, where appropriate) enjoy full and equal visitation privileges consistent with patient wishes.