Jefferson Healthcare Notices
Bid Tabulation Notification
Project: Jefferson Healthcare Retail Pharmacy
Bid Tabulation Results (for publishing)
Jefferson Healthcare Policies
Policies and Forms
- Patient’s Rights and Responsibilities
- Derechos y Responsabilidades del Paciente
- Privacy Practice Summary
- Advance Directives and End-of-Life Considerations
- Reproductive Health Care Policy
- Hospital Reproductive Health Services
- Non-discrimination and Anti-harassment
- Hospital Admissions Policy
- FORM: Values Worksheet – End of Life Washington
- FORM: Standard Tort Form
- Charity Care | Financial Assistance Policy
- Hospital Staffing Plan & Staffing Committee Policy
- End of Life Services Provided
Documentation
In an effort to better serve our patients by providing coordinated care within the health care system, Jefferson Healthcare has implemented a centralized documentation and management system. The system incorporates all of Jefferson Healthcare’s affiliated sites and practitioners. Members of your health care team have online access to your health information on a need-to-know basis. The goal of this collaborative project is to improve care for patients by using a central system to facilitate communication, synchronize care, and decrease potential sources of error. Information includes physicians’ office and hospital visits, nursing notes, lab and radiology results, and scheduling and billing information.
Medical Records
Medical records are maintained for all individuals seen in the hospital as inpatients, outpatients, and Emergency Room patients. For adults, records are maintained for 10 years beyond the last contact with the hospital. In the case of minors, records are maintained three years beyond the age of majority. To learn more or request copies of your records, please visit our Medical Records page.
Protecting the Privacy and Security of Health Information
The HIPAA Privacy Rule gives individuals a fundamental new right to be informed of the privacy practices of their health plans and most of their healthcare providers and to be informed of their privacy rights regarding their personal health information.
Jefferson Healthcare has developed a notice explaining these rights and practices. Our notice is intended to focus individuals on privacy issues and concerns and prompt them to discuss and exercise their rights with their health plans and healthcare providers.
Protecting your private information is our priority. This Statement of Privacy applies to jeffersonhealthcare.org and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Jefferson Healthcare include jeffersonhealthcare.org. The Jefferson Healthcare website is a news and information site. By using the Jefferson Healthcare website, you consent to the data practices described in this statement.
Collection of your Personal Information
Jefferson Healthcare may collect anonymous demographic information, which is not unique to you, such as your age and gender.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Sharing Information with Third Parties
Jefferson Healthcare does not sell, rent or lease its customer lists to third parties.
Jefferson Healthcare may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Jefferson Healthcare, and they are required to maintain the confidentiality of your information.
Jefferson Healthcare may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Jefferson Healthcare or the site; (b) protect and defend the rights or property of Jefferson Healthcare; and/or (c) act under exigent circumstances to protect the personal safety of users of Jefferson Healthcare, or the public.
Tracking User Behavior
Jefferson Healthcare may keep track of the websites and pages our users visit within Jefferson Healthcare, in order to determine what Jefferson Healthcare services are the most popular. This data is used to deliver customized content and advertising within Jefferson Healthcare to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Jefferson Healthcare. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Jefferson Healthcare website.
Use of Cookies
The Jefferson Healthcare website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Jefferson Healthcare pages, or register with Jefferson Healthcare site or services, a cookie helps Jefferson Healthcare to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Jefferson Healthcare website, the information you previously provided can be retrieved, so you can easily use the Jefferson Healthcare features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Jefferson Healthcare services or websites you visit.
Security of your Personal Information
Jefferson Healthcare secures your personal information from unauthorized access, use, or disclosure. Jefferson Healthcare uses the following methods for this purpose: SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
- Delete your personal information from our records; and
- Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
- Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- Comply with the California Electronic Communications Privacy Act;
- Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
- Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
- Comply with an existing legal obligation; or
- Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Jefferson Healthcare does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Jefferson Healthcare may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Jefferson Healthcare or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Jefferson Healthcare, you may opt out of such communications by Clicking on the UNSUBSCRIBE button.
Changes to this Statement
Jefferson Healthcare reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Jefferson Healthcare welcomes your questions or comments regarding this Statement of Privacy. If you believe that Jefferson Healthcare has not adhered to this Statement, please contact Jefferson Healthcare at:
Jefferson Healthcare, 834 Sheridan Street, Port Townsend, WA 98368
Email Address: jhcommunications@jeffersonhealthcare.org
Telephone number: 360.385.2200
Effective as of November 18, 2025
Jefferson Healthcare uses social media accounts such as Facebook, Instagram, and LinkedIn to augment communication with our residents and visitors, supplement information shared on our website, and encourage participation through comments and feedback.
GOALS
Jefferson Healthcare aims to effectively use Social Media Accounts to:
- Provide information
- Support community engagement and outreach
- Support marketing and promotional campaigns
- Frame the public conversation around Jefferson Healthcare
- Assist with recruitment efforts
- Supplement information published on the Hospital website
Please be aware that when engaging with Jefferson Healthcare through Social Media, you agree to the following:
MODERATION OF THIRD-PARTY CONTENT
Jefferson Healthcare does not necessarily endorse, support, sanction, encourage, verify, or agree with Third Party comments, messages, posts, opinions, advertisements, videos, promoted content, external hyperlinks, linked websites (or the information, products, or services contained therein), statements, commercial products, processes or services posted on any Social Media Site.
Jefferson Healthcare’s social media sites serve as a limited public forum and all content published is subject to preservation and disclosure in accordance with HIPAA regulations and Washington’s Public Records Act Chapter 42.56 RCW. Comments will be screened and may be hidden for violations of Jefferson Healthcare’s posting guidelines or the following as soon as practicable:
- Potentially libelous comments.
- Profane, obscene, or explicit comments.
- Hateful or mean-spirited comments.
- Personal attacks, insults, or threatening language either against the County, others in the community, or those commenting on County social media sites.
- Plagiarized material, or material that violates intellectual property rights.
- Private, personal information published without consent.
- Commercial promotions, solicitations, or spam.
- Links to content that may contain malicious software, including but not limited to a computer virus, or malware.
- Comments in support of, or opposition to, political campaigns or ballot measures.
- Repeated, identical, or very similar comments.
- Comments that may encourage illegal activity.
- Comments that may tend to compromise the safety or security of the public.
We do not allow information intended to compromise the safety or security of the public or public systems. You participate at your own risk, taking personal responsibility for your comments, your username, and any information provided.
RETENTION
Social media sites contain communications sent to or received by Jefferson Healthcare and its employees, and such communications are therefore public records subject to Washington’s Public Records Act Chapter 42.56 RCW These retention requirements apply regardless of the form of the record (e.g. digital text, photos, audio, and video). Jefferson Healthcare maintaining a site shall preserve records pursuant to a relevant records retention schedule.
EMERGENCY POSTINGS
Social media sites are not monitored 24/7. If there is an emergency, contact 911.
Except as otherwise provided above, everything on this website is provided “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Jefferson Healthcare makes no warranties or representations regarding the information contained on this website, and specifically disclaims any warranty as to the suitability, reliability, timeliness or accuracy of the information contained on this website for any purpose. Jefferson Healthcare does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes such materials available are free of viruses or other harmful components. Jefferson Healthcare does not warrant or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not Jefferson Healthcare) assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
JEFFERSON HEALTHCARE PRIVACY POLICY
Welcome to Jefferson Healthcare’s Privacy Policy. Your privacy is critically important to us, and we are committed to protecting your personal data. This policy outlines our practices regarding the collection, use, and sharing of your information through the use of our services, including any messages sent via SMS.
The Information We Collect
We collect information that you provide directly to us, such as when you create an account, subscribe to our SMS service, or communicate with us. This information may include your name, phone number, email address, and any other details you choose to provide.
How We Use Your Information
The information we collect is used to:
-Provide, maintain, and improve our services.
-Communicate with you, including sending you SMS messages for transactional messages, service updates, etc.
-Comply with legal obligations and enforce our terms and policies.
SMS Compliance We adhere to SMS compliance standards, which means:
-We obtain your consent before sending you SMS messages.
-We provide clear opt-out instructions in our SMS communications.
-We limit the frequency of our SMS messages to avoid spamming.
-No mobile information will be shared with third parties/affiliates for marketing/promotional purposes
Data Sharing and Disclosure
Your data will not be transferred to external organizations under any circumstances. Jefferson Healthcare will not sell, rent, or share the collected mobile numbers. We are committed to protecting your privacy. If you have any questions or concerns regarding this privacy policy or the handling of your personal data, you may contact us directly at the following email address: patientadvocates@jeffersonhealthcare.org.
Data Transfers
Your data will not be transferred to external organizations. You can also opt out of receiving SMS messages by replying to any SMS message with the word “STOP” to unsubscribe or by contacting us directly at 360-385-2200.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. Contact Us If you have any questions about this privacy policy or our data practices, at 360-385-2200 or email us at patientadvocates@jeffersonhealthcare.org.
We are committed to protecting your privacy. If you have any questions or concerns regarding your privacy or this policy, please contact us at: Email: patientadvocates@jeffersonhealthcare.org Phone: 360-385-2200 Mailing address: 834 Sheridan St. Port Townsend, Washington.
JEFFERSON HEALTHCARE SMS-SPECIFIC TERMS AND CONDITIONS
Version: January 2025
- By providing your phone number, you consent to receive customer care messages from Jefferson Healthcare from the following numbers: . Message frequency may vary. On average, you will receive 1-3 messages per month.
- Jefferson Healthcare uses SMS to respond to inquiries, confirm appointments, and ask and answer questions about our services and pricing. When you opt in, you will receive text messages (SMS) to your mobile number.
- You can cancel the SMS service at any time. Just text “STOP” or “UNSUBSCRIBE” at any time, and you will stop receiving messages. After you send the SMS message “STOP” or “UNSUBSCRIBE” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program, you can reply with the keywords “HELP” or “INFO” for more assistance or get help directly by phone at: 360-385-2200.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply to any messages sent to or from us. You will receive messages periodically, such as weekly updates or notifications, on average, 1-3 messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
- Notwithstanding anything to the contrary in this privacy policy, your consent to receive SMS messages applies solely to us. It does not apply to the activities of any third party. We will not share your mobile number with any third party for their marketing or promotional purposes.
- If you have any questions regarding privacy, please read our Privacy Policy.
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