Telemedicine

Patient telemedicine instructions

We want our telemedicine visits to be as smooth as possible, we’re happy to offer a safe alternative that allows our patients to stay home when needed, and we’ll continue to look for ways to make our telemedicine visits better.  There are a few things you can to do to make your experience successful by following these simple steps.

Before the appointment:

1. Click on this blue hyperlink for Tips for Great Video Call
2. From your smartphone, tablet or computer, go to this link to run Precall test
3. Verify you are set up with microphone and camera for virtual visit

The day of the appointment:

1. Login to your MyChart account via the web or app on your mobile device
2. Click the hyperlink below ten (10) minutes before your appointment time.
3. Click on this hyperlink to start video visit
4. After Doxy.me is opened, you will be asked to select your provider
5. Please enter your full name when requested
6. You will be taken to a Virtual Waiting Room’.
   Your provider will join you shortly. *There is nothing to click on with this screen.

Post-Appointment Possibilities

In some instances, the telehealth visit may result in the provider recommending an in-office appointment if you are describing symptoms or concerns that can only be fully assessed face-to-face. Your provider could also recommend further imaging or lab work, requiring an in-person visit.

Click here for information on tele-Neurology.

Click here for information on tele-Rheumatology.