An important message from our Medical Officers

Jefferson Healthcare continues to closely monitor the evolving situation with the COVID-19 virus.  In collaboration with the Department of Public Health, we are proactively developing a plan to serve our community’s health and safety needs.  Read more…

New restricted visitation policy

Jefferson Healthcare has closed the cafe to the public and all wellness classes, support group and Exercise for Health classes have been postponed.

All patients may have one support visitor accompany them to appointments.  Hospital patients may have one visitor per day.  Please read the policy for more information.

If you are experiencing fever, cough, sore throat or shortness of breath or have concerns about exposure to COVID-19, it is very important to call the COVID-19/Respiratory Illness Nurse Consult Line 360.344.3094 before visiting the hospital or clinic.

Consult line staff is available seven days a week 8:00 am – 5:00 pm. Initially, phone staff will ask you COVID-19 information screening questions. Then a nurse will call you back within 48 hours to evaluate respiratory illness health concerns and screen for COVID-19 testing.  If you have specific questions about COVID-19, please utilize the resources on the Center for Disease Control and Prevention (CDC) website.  This will allow our team to focus on community members who show symptoms of respiratory illness and screen for COVID-19.

After calling the Nurse Consult Line and after the nurse determines you should be tested, an appointment will be scheduled at either the COVID-19 Evaluation Station or the Drive-thru Testing Station, based on Jefferson Healthcare’s current, established criteria.

The Nurse Consult Line receives a high volume of calls daily and makes every attempt to return calls the same day.  This line is primarily for patients with specific respiratory symptom concerns.  The CDC is an excellent resource for general informational questions.

Our nursing staff and providers use algorithms based on recommendations from the CDC and the Department of Public Health to determine which patients are appropriate for testing.

Test results are returning 4-5 days after testing occurs.  The care team in the COVID-19 station work 8:00 am -5:00 pm to return all negative results.  If there is a positive result, the patient will be contacted by the attending physician on call.

Restrict all activities outside of your home, except for getting medical care.  Do not go to work, school or public areas.  Avoid using public transportation, ride-sharing or taxis.  Separate yourself from other people and animals in your home.  Clean your hands often and clean all “high-touch” surfaces every day.

If you have known, close contact with someone who is COVID-19 positive, please contact the Nurse Consult Line or Jefferson County Department of Public Health.

If individuals are experiencing severe respiratory symptoms after hours or can’t wait for a nurse call back they should go to the Emergency Department.  We discourage individuals with mild respiratory and cold symptoms from seeking care at the Emergency Department or Express Clinic prior to consulting with the Nurse Consult Line.

If you are experiencing mild symptoms, please self-quarantine at home and maintain distance with others in the home who aren’t experiencing symptoms.

COVID-19/Respiratory Illness
Nurse Consult Line
360.344.3094

Monday – Friday 8:00 am – 5:00 pm

COVID-19 Testing Drive-Thru is by appointment only.  Please call the consult line to schedule.

 

Stay informed about COVID-19

Jefferson Healthcare continues to closely monitor the evolving situation with the COVID-19 virus.  In collaboration with the Department of Public Health, we are proactively developing a plan to serve our community’s health and safety needs.

We will share resources and updates on this page as the situation develops.