Stay connected to your care

If you feel sick please call the Nurse Consult Line 360.344.3094.
Please do not call the Nurse Consult Line for questions about the COVID-19 vaccine.  We will post information as it becomes available.

COVID-19 vaccine

The vaccine will be available in limited supply for certain populations during the first phase of distribution.  Guidelines established prioritize vaccination of the most vulnerable first.  This includes healthcare workers and first responders  Learn more on our COVID-19 Vaccine page.

Visitation Restrictions

Currently, Jefferson Healthcare views community prevalence as MEDIUM. Visitation explinations can be found here.  The revised visitation policy applies to all Jefferson Healthcare departments, clinics, and vendors.
The purpose of this temporary policy is to keep our patients, staff, and community safe from COVID-19 and other respiratory illness exposure. While we recognize the restrictions, the policy puts in place are inconvenient, we hope they will be accepted and complied within the spirit for which they are intended: to keep everyone safe and well.

COVID-19 testing

Due to current COVID activity related testing demands, we are unable to offer leisure travel or social gathering testing at this time.

Our testing resources are currently being used to test active COVID cases and their close contacts to limit the spread of COVID in our community and to test patients to ensure necessary medical procedures can continue to be safely provided to our community.

We continue to provide comprehensive testing per Washington State Department of Health testing guidelines.  If you are experiencing: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting, or diarrhea please call our Nurse Consult Line to see if you should be tested. Protect your family and protect your community.  360.344.3094

Call back

Calls to our Consult Line can expect a nurse call back within 48 hours.  Test results are processed within 48 hours.  Negative results will not receive a patient callback, however, a message will be sent through MyChart.  If you haven’t established a MyChart account here is a quick article to guide you.

Respiratory Evaluation Station and Drive-Thru COVID Testing

All patients with respiratory illness symptoms are evaluated in our off-site Respiratory Evaluation Station.   Those who just require testing can do so in the convenience of their car at the Drive-thru testing.


Jefferson Healthcare is not performing routine Antibody testing.  Efficacy of the test is currently unknown, there continues to be problems with negative tests in people with true infection AND positive tests in people without true infection.  Additionally, there is no clear evidence that antibodies provide protection from future infections.  Due to these limitations, Jefferson Healthcare is not currently providing an antibody testing program.


Telemedicine visits are currently available with Primary Care Providers and some specialty clinics.  Virtual visits allow us to provide safe, effective, and convenient care through common technologies such as smartphones, tablets and laptops.

Steps to ensure your safety

Every person entering our hospital and clinics is screened for temperature and respiratory illness symptoms.  Universal Masking is in place for all patients, visitors, and employees.  Exam rooms and waiting areas receive extra cleanings and we have created physical distancing between patients when possible.

COVID-19/Respiratory Illness
Nurse Consult Line

If you are experiencing: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting or diarrhea please call our Nurse Consult Line to see if you should be tested.

Monday – Friday 8:00 am – 5:00 pm

Washington Exposure Notifications

Alternative Testing Sites

North Star Clinic 360.344.8146,  $115 + lab fees
Costco online purchase, $129.99 – $139.99
Walgreens, 253.759.2378, free, state-sponsored

COVID-19 Update

Jefferson County Public Health COVID Response

Gather safely

Stay informed about COVID-19

Jefferson Healthcare continues to closely monitor the evolving situation with the COVID-19 virus.  In collaboration with the Department of Public Health, we are proactively developing a plan to serve our community’s health and safety needs.

We will share resources and updates on this page as the situation develops.

Syndromic surveillance

Syndromic surveillance is another way that we can look for patterns of disease in our community. The Washington State Department of Health (DOH) use syndromic surveillance to monitor trends in disease, track outbreaks and evaluate how public health interventions are working. Currently, the DOH only looks at data from the Emergency Rooms across Washington State. Jefferson Healthcare is looking at all patients who have come through our hospital and primary care clinics, and are looking for patients with COVID-like illness or pneumonia-like illness. We are using the same definitions as the DOH. We are also watching for trends to see if our community is staying healthy during this pandemic.

We will be using this data to watch for any warning signs that illness is rising in our community. These data will be updated weekly. If you have questions about the data, please contact Amy Yaley at

Jefferson Healthcare’s Chief Medical Officer, Dr. Joe Mattern,
walks us through the current thresholds and procedures for COVID-19 tests in Jefferson County, Washington.

Testing and tracing are conducted for Jefferson County through a
partnership between Jefferson Healthcare and Jefferson County Public Health.