Whole person care
We understand that there are several factors that impact our patient’s health. With this understanding, we have a commitment to treat the whole person. Not just your medical needs, but your emotional and psychosocial as well. We invite family members to participate in their patient’s care. The family’s understanding of the patient’s needs helps guide our team’s path. Their understanding of the patients’ needs for rest, to provide exercise support, and the willingness to help patients with daily activities and responsibilities is a great benefit.
STEPS TO ENSURE YOUR SAFETY
Jefferson Health care is committed to providing the highest quality care in a safe environment. We are following COVID prevention protocols set by our state and county. Our COVID-19 response has strengthened our policies to ensure safe practices like masking and reducing the number of people inside our building to allow for social distancing. Some of these changes include:
- Universal masking for all patients, visitors, and employees.
- Exam rooms and waiting areas are cleaned more frequently.
- Our waiting rooms have chairs blocked off to created physical distancing between patients.
- The number of visitors is limited to one adult who does not have COVID or flu symptoms.
- Every person entering the hospital or clinic is screened for symptoms of coronavirus including a temperature check- this includes our team members
- If a team member has symptoms, they are immediately referred for testing and sent home until they can be cleared to return to work based on our infection control policy.
While you’re in the hospital, your care may be coordinated by a “hospitalist,” this is a physician who is a specialist in the field of internal medicine who cares only for hospitalized patients. Hospitalists communicate regularly with your primary care doctor about your condition, the ongoing care you will need and any specialist referrals you need.
Our nursing staff is key to patient care in the hospital. Jefferson Healthcare nursing staff are a team of registered nurses who are supported by certified nursing assistants. As a team, they assess each patients’ needs, work closely with the physician team, provide acute care needs and facilitate each patient to become an active participant in the patient care plan.
Social services and continuing care
- Discharge planning assistance, including for patients who cannot immediately return home
- Financial counseling related to discharge planning
- Referrals to community resources