About MyChart Patient Portal

MyChart is a secure online patient portal. It lets you message your care team, view test results and visit summaries, request prescription refills, and schedule appointments — all in one place. For MyChart questions and help please call 833.395.2035

With access to MyChart you can:
  •   Review lab results
  •   View medical records
  •   Book and view appointments
  •   Request prescription refills
  •   Communicate through secure email with your care team

Beware of MyChart Text, Email, and Phone Scams

Epic, the company behind MyChart, has reported an increase in phishing scam attempts using the MyChart name and logo. Scammers are contacting patients by text, email, and phone pretending to be MyChart or their healthcare provider.

  • MyChart will never ask you for your password or a verification code by phone, text, or email — the only safe place to enter them is the official MyChart website or app.
  • Be wary of any message offering a free gift, health kit, or "package" in exchange for your information. MyChart does not run giveaways.
  • We will never ask you to pay a bill with gift cards, wire transfer, or cryptocurrency.
  • Before clicking a link or replying, check the sender's full email address and the complete web address. Small misspellings or extra words are common signs of a fake.

When in doubt, don't click the link. Log in directly at MyChart or call the MyChart help desk at 833.395.2035 using the number on our website. Learn more from Epic's official guide: Staying safe from MyChart scams and fraud.

MFA Re-enrollment Required

Beginning August 31, you'll be prompted to complete a one-time Multi-Factor Authentication (MFA) re-enrollment the first time you sign in to MyChart. MFA is an added security measure that helps verify your identity and is required.

  • The process takes approximately 2–3 minutes.
  • You can choose email, SMS text message, or an authenticator app (such as Microsoft Authenticator) as your verification method.
  • If you don't complete MFA re-enrollment, you won't be able to access MyChart until the process is finished.

If you experience issues with MFA enrollment or access, contact the MyChart Patient Engagement Center (PEC) at 1-833-395-2035 for assistance.

How to Sign Up for MyChart:
  •   Click the Go To My Chart button above
  •   Choose “Sign In to MyChart” (This button works for both Sign In and Sign Up)
  •   A cell phone is necessary to confirm identity.  No cell phone? Call 833.395.2035 for support
MyChart Scheduling (Office Visits)

MyChart Scheduling makes it easy to schedule an office visit with your Primary Care Provider (PCP) for a new concern or a follow-up visit. Depending on provider availability, appointments can be scheduled 4 to 365 days in advance. When scheduling your appointment, please provide a clear description of the reason for your visit. This helps your care team schedule you with the appropriate provider and allow enough time to address your needs, making the process as smooth and efficient as possible. In some cases, a staff member may contact you to adjust or reschedule your appointment to help ensure your concern is addressed appropriately.

MyChart Scheduling (Virtual Visits)
We also offer virtual appointments with Char Adels, PA-C. Char is a graduate of the University of Washington School of Medicine’s MEDEX Northwest Physician Assistant Program and has been a valued member of the Sheridan Clinic primary care team since 2017. To schedule an appointment with Char through MyChart, you must have previously completed at least one visit with her, either in person or virtually. Once you’ve established care with Char, you can conveniently schedule virtual appointments with her through MyChart.
Ticket Scheduling

Your primary care team may send you a one-time scheduling link so you can quickly schedule a visit to discuss the questions or concerns you shared through MyChart. This link allows you to view available appointment times and schedule your visit directly through MyChart at a time that works best for you. This eliminates the need for back-and-forth communication with staff and helps you get the care you need more quickly and conveniently.