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Important Updates for Telehealth Primary Care Appointments at Jefferson Healthcare

Started during the COVID-19 pandemic, federal rules have allowed patients to have telehealth appointments from home. However, these rules changed on September 30, 2025.

October 2, 2025

Started during the COVID-19 pandemic, federal rules have allowed patients to have telehealth appointments from home. However, these rules changed on September 30, 2025. As a result, telehealth visits may no longer be allowed by Medicare.

We are closely watching legislative actions that could restore coverage for at-home telehealth visits.

What this means for you

If you have a telehealth appointment, you might be offered an in-person visit instead to avoid unexpected out-of-pocket costs. 

We are here to help!

If these changes are difficult for you, please reach out. We want to make the process as simple as possible while ensuring you continue to receive the quality care you expect from Jefferson Healthcare. We continue our commitment to quality, accessible care. When you schedule an appointment, we can help you navigate your options.

About Jefferson Healthcare

Jefferson Healthcare is an award-winning, full-service healthcare organization meeting the care needs of East Jefferson County. Jefferson Healthcare offers inpatient and comprehensive outpatient services including primary and specialty physician care.

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