Each quarter the employees at Jefferson Healthcare nominate a provider, employee, and team who have exemplified our Service Excellence standards consistently while making significant contributions over the quarter. This quarter we congratulate the following individuals on their outstanding achievements.
PROVIDER OF THE QUARTER
Dr. Sarah Schmidt, Sheridan Clinic
Dr. Schmidt’s nominator was inspired by a high volume of positive patient feedback forms regarding her performance. Thank you, Dr. Schmidt!
“Dr. Schmidt is one of the easiest providers I have ever worked with. She is flexible to help anyone in a pitch and understanding when things go sideways. Her patient care compassion shines with the team she works with.” Other comments were: ”Dr. Schmidt is incredible. She has a very calm demeanor. Patients and her clinical team love this about her as she is never phased. She is very caring, always listening and very in-depth. She is a sought out primary care provider for these reasons.”
EMPLOYEE OF THE QUARTER
Jess Cigalotti, RN Clinical Coordinator, Sheridan Clinic
Jess received two (2) outstanding nominations for her incredible work on the COVID clinic. Way to go, Jess!
“Jess took the lead at the COVID Clinic, working 6-7 days/week when we first started, figuring out workflows, helping to keep the clinic stocked with supplies, and supporting clinic providers and roomers and COVID hotline RNs. She has also helped to form a great team of RNs at Sheridan Clinic, with regular RN huddles and greatly increased daily communication among the RNs. She is a great resource for all clinic staff.”
TEAM OF THE QUARTER
Jefferson Healthcare Surgical Associates
JHSA’s nomination was submitted as a Star Award, but it was so thorough they were encouraged to submit for Team of the Quarter. Excellent work, Team!
“I want to acknowledge our entire family here at JHSA. It has been a rough last few months but we have all held it together. Our Endo nursing staff jumped right in with the Covid-19 phone center. The entire office did a new process improvement project for scheduling and referrals that has been so helpful. Our surgeons were always there when needed for the patients as well as the employees. And our fearless leader Andy Peasley! Not only was he starting his new position with us but he was thrown into this COVID dilemma right out of the gates. You have been our rock! It is such an honor & privilege to not only work with the JHSA family, but also the Jefferson Healthcare family.”
Congratulations to all! Thank you for helping to make Jefferson Healthcare the special place it is.